Thor Muller
Thor Muller is CEO & Co-founder of Satisfaction, a startup delivering “people-powered customer service for absolutely everything.” He is also the co-founder and former Managing Director of Rubyred Labs, a San Francisco-based web apps firm. Since its founding in 2005, Rubyred has developed social software for a range of startups and leading portals.
Prior to Rubyred, Thor was a first generation Web entrepreneur, creating Web success stories for companies such as Yahoo, Dell, Bank of America, Intel, Virgin Records, Fujitsu, Discovery Channel, and Sony. In 1995, he started and ran one of the early Web development boutiques, Prophet Communications, later acquired by Frog Design where he served as VP Digital Media. He subsequently founded Trapezo, a venture-funded company that made Web software for syndicating content, acquired by Perfect Commerce in 2002.
Talks Thor Is Giving
Twitter Stream:
follow on twitterBlog Posts
Add Get Satisfaction to Your Movable Type Action Stream
--Action Streams are Movable Type plug-ins that lets you put an activity stream of your various social activities right on your blog. In this way, yo...
Thanking It Up
--Thanksgiving has always been my favorite holiday, mainly because 1) I love salty food, and 2) I don’t actually like holidays. But, I do dig t...
We’re Hiring! Again!
--Thanks to everyone who passed the word around about our last job opportunity — Ruby Zen Master. We found him. He’s an awesome guy named...
Flattery Will Get You Everywhere
--Earlier this month, Google announced a revamp of their help forums. The good folks at ReadWriteWeb quickly noticed that the new service behaves an ...
Survey Says…
--How many people successfully get technical help online? Only 2%?! That is a slightly depressing number that comes out of a recently released Pew I...
Great Expectations
--This weekend, we emailed this around to each other (and to our friends) because it’s hilarious. And, it’s actually about customer serv...
Bookmarks:
CPSC Home Page
Consumer Product Safety Commission: official Federal Agency website, including recalls, reports, alerts
Saved By: Thor Muller | View Details | Give Thanks
Tags: consumeradvocacy
Like life, only smaller
moblog:UK - free wireless photo, audio and video moblog for the mobile community. Create your own moblog, free, and start sending MMS or email from your camera phone to your very own multimedia moblog today. Store photos, share them worldwide, rate and comment on content and get involved with the moblog community.
Saved By: Thor Muller | View Details | Give Thanks
Tags: None assigned
Evangelical Movement - Religion and Politics - Presidential Election of 2008 - Christians and Christianity - Voting and Voters - New York Times
After the 2004 election, evangelical Christians looked like one of the most powerful and cohesive voting blocs in America. Three years later their leadership is split along generational and theological lines. How did it all come apart?
Saved By: Thor Muller | View Details | Give Thanks
Tags: conservatism, politics, theocracy
Evangelical Movement - Religion and Politics - Presidential Election of 2008 - Christians and Christianity - Voting and Voters - New York Times
After the 2004 election, evangelical Christians looked like one of the most powerful and cohesive voting blocs in America. Three years later their leadership is split along generational and theological lines. How did it all come apart?
Saved By: Thor Muller | View Details | Give Thanks
Tags: conservatism, politics, theocracy
collision detection: How a photoblog kept Hasan Elahi out of Guantanamo Bay: My piece for magazine
Clive Thompson talks about his story "The Visible Man: An FBI Target Puts his Whole Life Online"
Saved By: Thor Muller | View Details | Give Thanks
Tags: judomoves, onlinereputation
Rough Type: Nicholas Carr's Blog: Quote of the day
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Tags: judomoves, onlinereputation
Thor's Network
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Gregarious Narain (mutual) friend |
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Ian Kennedy (mutual) friend |
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Chad Capellman (mutual) friend |
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Jas Sandhu (mutual) friend |
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Stowe Boyd (mutual) friend |
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Emily Chang (mutual) friend |
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Aubrey Sabala (mutual) friend |
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Scott Beale (mutual) friend |
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Tim Bishop (mutual) friend |
Comments
Hello Thor,
was reading over your profile and read the line: people-powered customer service for absolutely everything, and had to inquire about finding out more about what this means and what Satisfaction does!