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lane becker

San Francisco, CA
37.77916, -122.420052
getsatisfaction.com/

About: I'm one of the founders of Get Satisfaction. It's fun. I like it.

Organization Get Satisfaction
What conference tracks are you interested in Strategy and Business Models

Talks lane Is Giving

Thursday, April 24

2:40 - 3:30PM Customer Service is the New Marketing -- 2022

Photos:

photo photo photo photo photo photo photo

Blog Posts

blog posts

Flattery Will Get You Everywhere

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Earlier this month, Google announced a revamp of their help forums. The good folks at ReadWriteWeb quickly noticed that the new service behaves an ...

Survey Says…

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How many people successfully get technical help online? Only 2%?! That is a slightly depressing number that comes out of a recently released Pew I...

Great Expectations

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This weekend, we emailed this around to each other (and to our friends) because it’s hilarious. And, it’s actually about customer serv...

Our New Get Satisfaction Starter Package: $49

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One of our goals at Get Satisfaction is to always have an option for the smaller companies who enjoy using our service. We’ve got a free vers...

Today is the Last Day for $99 Pricing

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It would be an understatement to say that I am not a born salesman. Heck, I tried three times to sell a used guitar on Craigslist, but there were n...

We Now Have Ads (Although You May Never See Them)

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We just added ads to some pages on Get Satisfaction. And though we’ve all gotten used to the clean as snow ad-free version, a few advertisem...

Bookmarks:

Lane Becker's AIDS Marathon Page

Please donate to the SF AIDS organization, and as a special byproduct, see me weep in pain after running 26 miles. Who doesn't want that?

Get Satisfaction featured on ABC channel 6 in Philadelphia

Get Satisfaction featured on ABC channel 6 in Philadelphia

Get Satisfaction featured on ABC channel 6 in Philadelphia

Get Satisfaction featured on ABC channel 6 in Philadelphia

Under the Radar - Rob Hayes on Get Satisfaction

Rob wrote up a little bit about how we ended up with First Round as our lead investors.


Network

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