Josh, a vice president at Forrester, is one of Forrester’s most senior and most frequently quoted research analysts.

Josh joined Forrester in 1995. In 1996, he created the Techno...

I'm one of the founders of Get Satisfaction. It's fun. I like it.

Thor Muller is CEO & Co-founder of Satisfaction, a startup delivering “people-powered customer service for absolutely everything.” He is also the co-fou...

Christopher Keene is the CEO of WaveMaker Software. WaveMaker is an open-source, visual studio for building Ajax applications.

With WaveMaker, anyone can ...